OUR APPROACH
People. Planning. Process.
Most workplace problems do not live in only one place. They happen where people, planning, and process interact.
TWO WAYS WE HELP
Different challenges. Practical ways forward.
Need practical training for the human side of work?
Workplace Training & Development
Leading People Through Change
Communication That Drives Action
Compliance & Custom Workplace Training
Something isn’t working, and you’re not sure why?
Organizational Strategy & Problem-Solving
Strategic Planning
Organizational MRI / 360×360
Turning Strategic Priorities Into Action
Sometimes the right answer is a single focused training or workshop. Sometimes the problem runs deeper. We start with what you’re trying to solve, tailor the approach to fit your organization, and recommend the level of help that makes sense.
UNDERSTANDING BEFORE PRESCRIBING
Better solutions begin with a better understanding of the problem.
What looks like a people problem may involve unclear priorities, conflicting processes, or something leaders haven’t been able to see. We work to understand the situation before recommending practical next steps.
01
Listen
02
Look deeper
03
Recommend practical next steps
CLIENT EXPERIENCE
Trusted with the work that matters.
ORGANIZATIONAL CONSULTING
NC-SARA
Clarity in a complex organization.
ITCB conducted extensive discovery, surfaced difficult organizational issues, and helped leadership make consequential governance and personnel changes.
“I know of no other instance in my over 40 years of leadership in major universities where a consultant’s report had such a profound impact on the effectiveness of an organization moving forward.”
Edward J. Ray
NC-SARA Board Chair at the time of the engagement
President Emeritus, Oregon State University
CUSTOM WORKPLACE TRAINING
City of Bismarck
Training built around the organization.
ITCB customized required workplace training to fit the City’s policies and needs, delivered live sessions, and developed reusable learning resources.
TRAINING PUT INTO PRACTICE
HexaHive
Learning that carried into the work.
Within days of an ITCB training session, the team was applying insights and integrating them into its own processes and standards.
STRATEGIC PLANNING
Bank of North Dakota
Turning ideas into clear priorities.
Kevin helped organize numerous ideas into five key focus areas for the Bank’s three-year strategic plan.
WHO YOU WORK WITH
Senior experience. Direct involvement.
Clients work directly with Kevin and Kathy, who stay close to the work from discovery through recommendations and follow-through.
